Mercari item arrived damaged.

Less than 24 hours they request a cancellation. This happened to me before and after I cancelled the item, Mercari said something about sellers who cancel too much can get flagged (something of that nature). ... don't discount the ability for the buyer to damage the product in some way and request a return. Just not worth it in the end just ...I've bought several items on Mercari that have arrived broken. One was literally a glass item wrapped in that brown parcel paper — by some miracle, that seller got her funds. Another seller sent me 2 delicate ceramic candle holders and one arrived broken.The point of buying insurance before the internet came along was so the BUYER could get paid if the item arrived damaged. People didn't take pics with their Polaroid and send it to the mail order company for damage claims, they filed claims themselves. This also prevented people from scamming mail order companies by ordering an item and then ...Buyer messaged me individually and told me that item was broken. I told them to report it as “damaged in transit” to Mercari. They messaged me saying they didn’t have that option but would continue looking. It has been several hours and they still haven’t filed a claim. I haven’t gotten an email or anything from Mercari that the buyer ...A refrigerator can be transported on its side, but proper precautions must be taken to ensure damage does not occur during the move. This includes securing items inside and allowin...

Unsure if I would take it because I don't wanna get banned on Mercari but it's the thought that counts. Last seller I asked for a refund was incredibly rude so this is a nice change. UPDATE 2: Mercari accepted the return and the seller has no hard feelings about it. Best case scenario and I'm surprised.If the buyer can see the tracking activity - they can click that to take them to the USPS site and it should be updated when returning to Mercari site. Otherwise as another response said, they can click the box that says item received. And it should allow them to mark as received and rate. On your end, click on the view tracking button. 99% of ...

The buyer let us know that your item arrived damaged. We’re going to take a look at their inquiry as soon as possible. Because you shipped with a Mercari prepaid label, your eligible orders are covered at up to $200 with Shipping Protection. We’ll be in touch shortly! If so, they may reimburse and release the funds from your sale to you.

Policy. Mercari’s Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised outside of these channels may not be ...Travellers arriving in Spain will have to self-quarantine for 14 days. Traveling to Spain in the near-term will require a mandatory period in isolation. On May 12, Spain announced ...Join the 19,263 people who've already reviewed Mercari U.S. . Your experience can help others make better choices. | Read 21-40 Reviews out of 18,914 ... Sellers are getting scammed because these buyers are sending back incorrect items or broken trash. Sellers and buyers beware!! Close account immediately! Date of experience: March 28, 2024. JE ...Hello all! I just received my first low rating as a new seller on Mercari. 😕 I sold a Too Faced highlight, and it was damaged in transit. I feel…Edit: To clarify, the thing I’m saying is fundamentally broken, is that the Mercari dispute system is done entirely through email with no way to mark the order/item itself as “in dispute.”. So, while you’re communicating with Mercari, trying to resolve the issue, the order processes as if it’s normal and the buyer is just being ...

Damaged in transit? SELLING. I received a return for item not as described and was confused (mercari wouldn't give me any details, no surprise there). When I got the Return back today (earrings), one post was COMPLETELY bent. My first instinct was to go on the app as report an issue but then I realized it could have been damaged in transit on ...

Buyer received damaged item, wants partial refund . Hi everyone. I shipped an item and the buyer claimed it came damaged. They said they plan on keeping it and could fix it themselves, but was wondering I can give them a partial refund. ... Don't do anything outside of an official "claim" refund/return policy through Mercari. Reply ...

In one case the item did not work as described (Xbox controller with severe stick drift) in another case the seller shipped me a star projector in a plastic envelope with 0 padding. It was completely shattered in arrival. And the third case they sent the item FedEx smart post and it arrived literal months after I filed for a return.Item was shipped to the wrong address. I've looked around and found multiple posts of this happening from the buyers perspective as it just happened to me. When buying something on Mercari, if you enter a new "Home Adresss" on the purchasing page, it will send the package to the default address on file instead of the one you just entered. Tried ...Item Damaged in Transit - I used UPS Pack and Ship. (Resolved) I recently sold an old HP All-in-One computer for $120 on Mercari. The buyer has requested a return/refund because the computer arrived "smashed up" (I guess the screen was shattered). The thing is, I did not package the item.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... PonyoLovesRevolution . First time I've received a damaged item BUYING A vintage metal bracelet I ordered arrived today snapped in two. I contacted Mercari and they gave me a refund in credits, and said I don't need to return the item.65K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…So the package arrived today, buyer created a return request and said items arrived damaged. She uploaded pictures where there was a cut on the side of the dress, holes in the lace and the tag was cut off so it could be any size and not what I said. ... As long as you pack items the way Mercari wants you to and you document it you'll be ok in ...

Damaged item in bundle BUYING I bought a Starbucks cup on Mercari and there was no mention of any damage to it. When I got the package the cup was wrapped in bubble wrap and everything looked fine until I saw an inch long crack in the lid. I'm pretty sure it wasn't damaged in transit because the other items that I bundled with it were plushies ...I had the exact opposite happen to me. Purchased a bundle of items that were listed as poor condition (electronics) & they packed it poorly. It was damaged beyond repair in shipment. The seller thought that "poor" condition listing protected him from any returns, regardless of how it arrived.To provide sellers with peace of mind, we protect all shipments that use Mercari prepaid labels. As long as you follow our Shipping Protection guidelines, your package is protected for up to $200 for standard, economy, Local and Media Mail rates and up to $20 for First-Class Envelope rates. The seller cannot make attempts to redirect the ...By going off the platform, Mercari won't be able to help you if something goes wrong. 2. Avoid Anything That's Too Cheap If an item is significantly cheaper than it should be, there's usually a reason for this. Perhaps the item is damaged, or the seller has no intention of delivering it.Sep 13, 2022 · As of February 2022, you can still get an average of 43% off retail for shipping labels for items between 0.25 lb - 150 lbs. Mercari prepaid labels include shipping protection of up to $200 in case your item is lost or damaged in transit by the carrier. Often these fake buyers claim that they didn’t receive the item and claim a refund. Other times they lie that the item arrived damaged and ask for a refund. 10. Mercari Favors Customers. When it comes to Mercari’s terms and conditions, there is a bias in favor of the customer. To protect the marketplace, frequent cancelations may impact your selling privileges. If a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancelation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or ...

Since Apple is an electronics retailer, lost or damaged packages can potentially mean big money down the drain. Thankfully, Apple has a policy to protect consumers, allowing any items that arrive ...Refunds will be processed within 14 calendar days after your return has been delivered to the seller. The refund is processed to the original form of payment, it typically arrives 5-10 business days after the refund has been processed; however, in rare cases it can take up to 30 days from some financial institutions. If your order was canceled within 24 hours of purchase When a transaction is ...

Posted by u/GamerOfZero - 2 votes and 1 commentResell for long enough and your bound to get a few of these cases from time to time. In this video, I review a few current, not-so-fun cases where buyers rec...r/Mercari A chip A close button. Get app Get the Reddit app Log In Log in to Reddit. Expand user menu Open settings menu. Log In / Sign Up; Advertise on Reddit;The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... ADMIN MOD Package Arrived Damaged . SHIPPING So, pretty much I ordered an gaming console from a seller on Mercari & they shipped via UPS. When the package arrived it was damaged badly and to make things worse seller didn't put any padding ...The item itself wasn’t damaged but the top of the item’s box was pretty smashed in and dented, which detracts considerably from the item’s overall value. I submitted a return with pictures of the packaging and the item, and was surprised at how quickly Mercari cancelled and refunded my purchase.Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari's Help Desk for solutions ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... BUYING Hey folks, could use some advice on a damaged item I received. It was a graded comic book, the cert# matches online, but the item came with a crack along the inside of the shell, a crack that was not shown in images, nor acknowledged ...

Mercari refused paying me for damaged item . I sold a set of two glass faceted lotus candle Holders I wrapped and boxed very well. The buyer said they were damaged Mercari says for Her to return to me because the item was not wrapped properly and that it was minimal damage today I got the return and they are smashed and the box looked like it ...

I recently sold a very expensive power tool (retails for over 2k) and it arrived to my buyer damaged. The delivery was set up through Mercari UPS where they box and package the item My buyer requested a return and Mercari obliged. I received the 200$ shipping insurance money- but this was a 1k dollar piece of equipment.. is there anyway for me ...

Sellers can cancel a transaction before shipping to the buyer if the item is damaged/defective or if they're unable to fill/ship the order. Here's how you can ...If this was the case, Mercari should let them keep the item, they should get a refund, AND funds should be released to the seller. There's no reason for Mercari to pay to ship a damaged item back to the seller for the seller to claim the same damage during transit and then have the value of the item released to them.I know as a buyer I would be a little worried if I had ordered an expensive item and then suddenly I was unable to track it. I hope Mercari fixes it. This is some kind of bug and they could fix it really easily if they just had the “view tracking” button go to a page that showed the carriers tracking number.69K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…Posted by u/[Deleted Account] - No votes and 7 comments Posted by u/Alchemical_Fae - 10 votes and 7 comments Buyer returned item damaged and claimed wrong size - Mercari sides with them lol. I had recently sold an underwear set that came with 3 different pairs, all securely attached to a hanger, tags everything on it brand new. Buyer asks about discounting the price in the DM and we come to an agreement and it's sold.Mercari suspended my acct A WEEK ago; last buyer to get their package TODAY ironically a lowballer whose items were "damaged" in transit.. it looks like my messages were able to be sent so… hopefully she gets them! I would love a reply from her! Wow just a rant!! Lol sorry screenshots in orderProblem solved I guess. This is an issue when the item isn't scanned as delivered by the carrier. You are correct there is no longer an option to mark as delivered so it could sit in "in transit" limbo or can be canceled which is really bad for the seller who loses out even though the buyer received the item. I had this happen and asked Mercari ...Mercari does the claim.. you ask for refund stating the damage.. Mercari gives you label.. you send item back.. mercari refunds you your money.. Mercari sends in info to ups (photo ect).. ups refunds mercari .. mercari tells seller insufficient packaging tough luck, kick rocks.. Reply. tokyo_993.

It's not necessarily lost, it's just not updating. What you need to do is start a missing package report with usps. That normally shakes it loose. Also let your buyer know that you're keeping tabs on it. If your package truly does get lost and is never seen again, and you have a Mercari/ USPS label, Mercari will take care of it.To replace an item: Go to Your Orders and select Return or replace items beside the item you want to replace. Tip: If your order is from a third-party seller or not eligible for a replacement, select Return Items. Enter a return reason on the next screen. Select the item that you want to replace and select a reason from the Reason for return menu.Wow! Never use Mercari! A buyer claimed in a review that my item arrived late. I have tracking that proves the item arrived early. Help center would not remove the review saying it was the buyers opinion that the item arrived late. ... they can intentionally damage your item and mercari will side with them despite clear photo evidence. They are ...So I had my very first sale on Mercari about a week ago! Buyer received the item today ( 2 lamps). They messaged me saying one arrived broken. I also…Instagram:https://instagram. flappy bird on cool math gamesel potrillo moyock nctaurus serial number lookup not workingmt nittany reedsville If a product arrives damaged or defective, we offer returns and compensation. Eligible items include unintentionally purchased counterfeit goods, items with a defect or …I ordered 2 items from one seller via bundle to get one item down a few bucks & combine shipping costs. 1 of the items arrived severely broken… Advertisement Coins sam hunt outskirts tour 2023 setlistexit 68 on lie I brought a plush on Mercari with the decription saying it’s like new! But when it arrived the safety eyes were scratched and there was a stain. All those flaws weren’t depicted the photos. I sent them the photos of what I received and the photos shown but they decided to not approve my return and automatically completed the purchase. mychart st luke's boise idaho Mercari refused paying me for damaged item . I sold a set of two glass faceted lotus candle Holders I wrapped and boxed very well. The buyer said they were damaged Mercari says for Her to return to me because the item was not wrapped properly and that it was minimal damage today I got the return and they are smashed and the box looked like it ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... UPS damaged/lost item BUYING Archived post. New comments cannot be posted and votes cannot be cast. ... No UPS but USPS for me. The whole package was "stolen" (all items went missing) and they sent me a letter telling me that and to tell the ...today the item finally arrived and the seller immediately messages me asking me to rate them literally a few minutes after it just delivered. i go get the package from my mailbox and open it up. the item had no protective packaging which is 100% definitely needed considering its size and delicacy. so of course, it has scuffs and paint chipping ...